Example Organizational Objective #2 – Selection of Performance Measures and Target Setting

For this objective, the performance measure is roadway clearance time. The partners want to look at the average RCT by number of lanes blocked; however they do not set any initial performance targets by number of lanes blocked. The table below summarizes the objective and performance measures.

Organizational Objective 2 – Performance Measures

Organizational Objective Performance Measures
Improve response clearance strategies for intermediate and major freeway incidents. average RCT for incidents blocking 1 lane
average RCT for incidents blocking 2 lanes
average RCT for incidents blocking 3 lanes
average RCT for incidents blocking 4 + lanes