ORGANIZATIONAL OBJECTIVE 3: Reduce incident clearance times through implementation of a freeway service patrol (FSP) program. The objectives of this example are to illustrate:
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During the analyses conducted for Organization Objective #1, the region of Northville determined that its performance clearing minor incidents was higher than expected, with a median ICT of 44 minutes. Therefore, the partners have set an organization objective to reduce incident clearance times for minor incidents through implementation of a freeway service patrol (FSP) program. The FSP program has been under development for some time and is ready for operational deployment.