ORGANIZATIONAL OBJECTIVE 1: Improve TIM performance for freeway incidents. The objectives of this example are to illustrate:
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The TIM partners in the Northville region have been charged with improving TIM performance specific to freeway incidents. There has been a string of recent freeway incidents that have caused major back-ups that resulted in long delays for travelers. Fortunately, the Northville TIM partners recently began loading incident information into a TIM performance measurement database, and they decide it is time to begin examining the data to better understand their current levels of performance.